Comments on: Why Google Checkout really, really sucks. Heed my warning. Learn from my bad experience.

By: Robert Russell

Robert Russell — Sun, 04 Jan 2009 08:16:58 +0000

Dear Anthony,

Take a look at: http://checkout.google.com/support/sell/bin/answer.py?answer=134476

I have never had a problem with Google Checkout as a merchant. Google Checkout is a great service. It does not suck. In fact, for some merchants, it is the only they can take credit cards. We use it in all of our carts, along with our regular merchant accounts.

Once a customer establishes a Google Checkout account, it’s a quick two click process to make a purchase. This has generated a great number of extra sales for our company we would have never had without offering Google Checkout to our customers.

Make sure you meet the guidlines setforth by Google in order to be paid. You may have just missed one thing. I know nobody likes to read those long agreements. I assure you, Google makes nice deposits in our bank account each and every business day. If you think Google Checkout sucks, try and deal with PayPal. Google is not in the business to hold your money like PayPal is (and has been taken to court many times for doing so). “Don’t be evil” is the informal corporate motto (or slogan) for Google. And in the many years I have been dealing with Google (the first day they went online) I know this to be true. Use the help center and you WILL find your answer.

Many Blessings

Robert Russell

By: Anthony Hernandez

Anthony Hernandez — Wed, 31 Dec 2008 11:46:59 +0000

yep, having problems right now. My problems is from the selling end though. I only opened a google checkout merchant account because I had a client that uses it. I designed a wordpress header for $100 about 2 weeks ago and the money is still tied up in google checkout. I only opened it so that I could accept payment. Every email I’ve been sending “the google checkout team” has stated that I wish to cancel my merchant account and wish to receive my money. I keep getting impersonal emails about bs verification and links to the help center. So yea, the customer got a wordpress header, the customer’s credit card was charged, but it looks like google got paid instead of me!

Anyway, yea it SUCKS. For the buyer and seller. I’ve NEVER had a problem like this with paypal.

By: jason

jason — Wed, 26 Nov 2008 16:17:19 +0000

If someone scammed you on Google it means you paid with a credit card.

call your credit card company and do a charge back.

Never let anyone get away with it.

Paypal is worse then google in my openion. Paypal freezes accounts at the drop of a hat,

With paypal if you use money in your paypal account or pay with your bank account and not a credit card its worse.

Say you buy something from me. You use paypal balance and you pay me. I tell you ok it will ship in 48 hours. IN 2 days i send you a tracking #. Say it goes ground and takes 4 days to get to you. You get home and there is a box you think its what you ordered.

Then you see that its not what you ordered. It a box of rocks or who knows what. So you file a claim with paypal. They tell you it can take up to 30 days. Well even 10 days later paypal comes back says you won your claim but we can not recover any money because the person closed their account.

That is why paypal is not any better

By: GOOGLE MAD

GOOGLE MAD — Wed, 26 Nov 2008 15:13:43 +0000

I was scammed the same way by a person in FL. with a copied version of office. Then top it off they used someone else address for return address. I have tried endlessly to get my refund back.Google just sucks as to no way to call or email or way to get your money back! I use paypal every day & never ever had a problem that could not work out or get money back. This was my first & last time use google checkout! Google sucks big time!!!!

By: Daniel

Daniel — Wed, 26 Nov 2008 14:52:51 +0000

Erika: before sticking with paypal, you should take a look at this website:

http://www.paypalsucks.com

It might save you some problems.